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TikTok and the Art of Personalization: Investigating Exploration and Exploitation on Social Media Feeds

Karan Vombatkere, Sepehr Mousavi, Savvas Zannettou, Franziska Roesner, K. Gummadi
Boston University, Max Planck Institute for Software Systems, Delft University of Technology, University of Washington
The Web Conference (2024)
Recommendation P13N Benchmark

📝 Paper Summary

Recommendation system auditing Algorithm transparency
The authors propose a framework to audit social media feeds by labeling recommendations as either 'exploration' or 'exploitation' based on user history, revealing that TikTok exploits user interests in 30-50% of videos.
Core Problem
Social media recommendation algorithms, particularly TikTok's short-video feed, operate as black boxes, making it difficult to measure how much they personalize content versus exploring new topics.
Why it matters:
  • Excessive personalization can trap users in filter bubbles and echo chambers
  • Rapid-fire short videos may amplify adverse effects like radicalization or depression loops
  • New regulations like the EU Digital Services Act require algorithmic transparency and auditing, but tools to measure personalization in the wild are lacking
Concrete Example: A user watches several depression-related videos. Without a way to audit the feed, it is unclear if subsequent recommendations are 'exploit' (deliberately showing more depression content based on watch history) or 'explore' (random/popular content). This framework distinguishes the two.
Key Novelty
Exploration/Exploitation Labeling Framework for Black-Box Feeds
  • Models a user's feed as a timeline of item-user pairs and defines a set of 'features' (e.g., shared hashtags with previously liked videos) that act as activation conditions
  • If a recommendation satisfies a feature condition linking it to prior engagement (like, follow, watch time), it is labeled 'Exploit'; otherwise, it is 'Explore'
  • Introduces a 'personalization score' calculated by comparing a specific user's recommendation label against how that same video would be labeled in other users' timelines
Evaluation Highlights
  • TikTok's algorithm exploits user interests in 30% to 50% of recommended videos within the first 1,000 videos of a user's tenure
  • Following a creator is the primary driver of personalization, followed by liking videos
  • Personalization scores effectively distinguish real user feeds (highly personalized) from randomized baselines
Breakthrough Assessment
7/10
Provides a practical, applicable framework for the difficult task of auditing black-box recommenders in the wild using real user data, though the technical method is relatively straightforward rule-based matching.
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